Terms and Conditions

COURSE TERMS OF PURCHASE

(For self‑paced courses priced at USD $5,000 or less)
Last updated — 20 June 2025

These Terms of Purchase (the “Agreement”) form a binding contract between you (“Student,” “you,” or “your”) and QBW Services, LLC d/b/a Six Figure Author Coach (“Company,” “we,” “us,” or “our”). They govern the purchase and use of any course listed at www.SixFigureAuthorCoach.com that does not include mentorship. execute these Terms of Use.

1  WHAT YOU ARE BUYING

1.1 License. You receive one non‑transferable, revocable license for personal use of the video lessons, workbooks, templates, and other digital assets described on your checkout page (collectively, the “Course”). Commercial use, sharing, resale, or public display is prohibited. Additional licenses are available for $5,000 each. Unauthorized use will be billed at that rate.

1.2 Delivery. Login credentials and any advertised bonuses are delivered by e‑mail (or inside the student portal) within 24 hours of successful payment confirmation. We are not responsible for technical delays outside our control, but we will act promptly to restore access.

2  PAYMENT & NO‑REFUND POLICY

2.1 Price & Plans. Courses may be purchased (a) in full at checkout, or (b) via the installment plan stated on the sales page.

2.2 Non‑Refundable. All fees are earned on receipt and are not refundable once any portion of the Course has been delivered as, upon payment, we grant access to any trainings and materials that payment is due to unlock. Access to trainings is evidence of completed delivery; accessing these trainings without the Company retaining payment results in theft of intellectual property as knowledge cannot be returned. 

unlock proprietary tools that cost over $14,000 to develop and disburse ≈ 80 % of each payment to independent instructors and platform providers. A refund would cause an unrecoverable loss and allow partial consumption of a discounted bundle below market value.

2.3 Right to Cancel Future Payments. You may cancel future installments at any time by e‑mailing support. No further amounts will be charged. However, as this partial consumption of a discounted bundle results in payments below market value outside of the terms agreed for the discount, access will be revoked and any balance that had become due prior to cancellation remains payable.

2.4 Chargebacks. Filing a credit‑card or PayPal chargeback is a breach of this Agreement. By initiating a chargeback, you waive any further civil claim related to that transaction and agree to accept the card‑issuing bank’s final determination as full resolution.

3  STUDENT CONDUCT & INTELLECTUAL PROPERTY

3.1 You will not share login credentials, download links, or Course materials with anyone else. Doing so terminates your license immediately.

3.2 All Course content and trademarks remain the exclusive property of the Company. No ownership is transferred.

4  LIMITED WARRANTY & DISCLAIMER

The Course is informational and not a substitute for individualized legal, financial, or business advice. Results vary. No promise of income or sales is made. The Course and website are provided “AS IS” without warranties of any kind, express or implied.

5  DISPUTE‑RESOLUTION LADDER

5.1 Internal Support First

Contact [email protected] and allow 14 days for a good‑faith resolution.

5.2 Thirty‑Day Notice & Evidence Packet

Before filing any claim, you must e‑mail a written notice describing the dispute and attach relevant evidence (receipts, portal screenshots, e‑mails conducted through approved Company channels). We have 30 days to investigate and propose a solution.

5.3 One‑Hour Video Mediation

If unresolved, the parties will attend a one‑hour Zoom mediation administered by New Era ADR (or another mutually agreed provider). Mediation is recorded; the recording is confidential and may serve as evidence in any later arbitration. Fees are split 50/50.

5.4 Binding Arbitration

If still unresolved, the dispute will be finally resolved by arbitration as follows:

• Individual claims ≤ $25,000 → National Arbitration & Mediation (NAM) Consumer Rules; decision on written submissions only.

•  75 or more related claims → JAMS Mass Arbitration Procedures (flat $7,500 filing fee).

• All other disputes → AAA Commercial Rules, single arbitrator, video hearing in Hamilton County, Tennessee.

Small‑claims carve‑out: either party may bring an individual claim ≤ $10,000 in a Tennessee small‑claims court.

Discovery limits: each side may request up to ten (10) documents limited to the Student’s own transaction and Company‑authorised communication channels. No depositions absent good cause.

Early disposition: the arbitrator may summarily dismiss any claim that fails to plead facts or law.

Fee‑shifting: the arbitrator shall award all fees and reasonable costs to the prevailing party if (a) a claim or defence is frivolous, or (b) the award is ≤ 25 % of the last written settlement offer.

6  NO PERSONAL LIABILITY & THIRD‑PARTY SERVICES

Claims may be brought only against the Company, not against its owners, officers, or managers. Where the Course references or recommends third‑party tools (e.g., cover designers), you contract with those providers directly; we are not liable for their performance.

7  MISCELLANEOUS

• Governing Law. Tennessee law governs, without regard to conflict‑of‑law rules.

• Severability. If any provision is unlawful or unenforceable, the remainder still applies.

• Entire Agreement. This document, plus any policies linked at checkout, is our entire agreement and supersedes all prior representations.

• Updates. We may amend these terms by posting a revised version; continued use after the “Last updated” date constitutes acceptance.

BY CHECKING THE BOX AT CHECKOUT YOU:

1. Acknowledge you have read and understood this Agreement.

2. Agree to its non‑refund and chargeback waiver provisions.

3. Consent to the dispute‑resolution ladder and binding arbitration in Section 5.

Please download a copy for your records. For questions, e‑mail [email protected].